Useful information and step-by-step guides on furniture, appliances, lighting, bathroom products, outdoor, porcelain and natural stones.

Voltage for appliances

There are different voltages in homes around the world. To adapt to different markets, manufacturers can produce appliances with dedicated voltages for different countries, creating confusion for buyers who intend to purchase appliances from international distributors

With this guide we clarify and help you choose the best solution for your home.

Where to find the wattage of the appliance

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its “nameplate”. The wattage listed is the maximum power drawn by the appliance. If the wattage is not listed on the appliance, you can still estimate it by finding the current draw (in amperes) and multiplying that by the voltage used by the appliance.

What type of electrical voltage is used in your country?

Before buying electrical appliances, you need to know what type of electrical voltage is used in your country and what type of adapter or plug is needed to plug your appliances into the outlet.

Voltage in America, Australia, Europe and other parts of the world

Most electrical appliances made for use in the U.S. work at 115 volts, most of North and South America, the Caribbean and Japan also use 110-voltage electricity, while Europe and other parts of the world have 220-volt electrical outlets. 

Generally, in the States, the common voltage connection in homes is 110-120VAC (Volts Alternating Current). While other parts of the world use 220-240VAC as the standard power supply connection for residences.

Electrical current is supplied domestically throughout Australia at 230/240volts, 50 hertz.

Simmonds House
Appliances installed in a customer’s home in Sydney, Australia. Find out more about the project.

The Plug Type I

Australia, as well as New Zealand, Papua New Guinea and Argentina uses the Plug Type I, which is the plug that has three flat pins in a triangular pattern.

The Australian plug also works with sockets in China.

All the appliances you buy on our website will work in Australia, as they all operate at a range of 220v-240v 50Hz.

Use of Plug Type I in the world. Source: International Electrotechnical Commission

Will 240V appliances work in my country?

The primary concern revolves around whether or not 240V appliances will operate in residences and what are the steps required to allow proper operation. 

The solution is very simple.

To use 240V appliances with a standard 110V household voltage (Example: USA), a special connection must be installed in the house.

Your appliance connection will use either the range of 110-120VAC or 220-240VAC. Some appliances can run dual voltage, but most do not, so you must use the correct corresponding voltage, otherwise you risk damaging your appliance.

Recently, there have been an increase with using 230V appliances and equipment, the standard has been used in a broader market all over the world with the accommodation of an adapter or connection plug. For the most part, higher voltage means more power, which in turn, is capable of a more rigorous performance

In order to use higher or lower rated voltage that does not match your output, you will need to equip a transformer to either step up or step down in power supply.

Buying on salbini.com

Appliances sold on our shop all operate at a range of 220v-240v 50Hz according to European standards, so they will work in Europe, in Australia and in all the countries that have a range of 220-240v. 

For all other countries with lower voltage it will be enough to take the necessary steps and they will work perfectly.

Credits: Cover Photo Pixabay

How to create lighting for the different rooms of the house?

We talk about it with Filippo Cannata, international Lighting Designer, who explains how to manage the light inside and outside the houses.

Filippo Cannata

All the rooms of the house are micro-worlds in which life unfolds.”

Benefits for you

The Cannata / Salbini partnership offers our customers the opportunity to rely essentially on a “genius” who takes care of every detail of the project for what concerns lighting.

To create a harmonious project it is necessary for the designer-architect to involve all the professionals who must be part of it from the very beginning.

The collaboration between architect / interior designer and lighting designer

In this video interview we talked about it with the Lighting Designer Filippo Cannata, who has been collaborating for over thirty years in the realization of residential, commercial, urban and hospitality projects in various countries.

Cannata explains how the lighting project also begins with the architectural project.

In fact, light is a fundamental element of architecture and interior design, which is why it must be designed when the idea for the project is born.

Filippo Cannata

Light becomes the language through which architecture and interior design are expressed, to which the client’s identity is added”.

Benefits for you

The Cannata / Salbini partnership offers our customers the opportunity to rely essentially on a “genius” who takes care of every detail of the project for what concerns lighting.

Customs duties and taxes

Duties and taxes are imposed to protect national revenue and safeguard local industry. Almost all shipments crossing international borders are subject to duty and tax assessment, with customs officials basing this on information provided on the commercial invoice and other relevant documents.

When do you need to pay customs duties and taxes?

Payment to the authorities must be met before the shipments are released from customs

Australia

Things you buy over the Internet have the same duties applied as any other import.

For goods with a value of AUD 1000 or less, there are generally no duties, taxes or charges to pay at the border,

For goods with a value over AUD 1000, you will need to fill out an import declaration and pay duties, taxes and charges at the border.

GST is payable on most goods imported into Australia.The GST payable is 10% of the value of the taxable importation. Generally, GST is payable before the goods are released by Home Affairs. If you are an importer and are registered for GST, you may be able to defer the payment of GST by participating in the deferred GST scheme.

United States

Import duty and taxes are owed when importing goods into the United States, whether by a private individual or a commercial entity.

The valuation method is FOB, which means that the import duty and taxes payable are calculated exclusively on the value of the imported goods. Duty rates vary from 0 to 37.5 percent, with a typical duty rate about 5.63 percent.

Goods must be declared for entry into the U.S. within 15 days of arrival or prior to leaving a bonded warehouse or foreign trade zone. The importer of record declares the transaction value of the goods and country of origin, along with other information. The declarations must include an invoice and packing list (or equivalent) listing all goods.

CBP then assesses duty, which must be paid by the importer of record before goods can be released. Many importers participate in a voluntary self-assessment program with CBP.

Korea 

Korea has a flat 10 percent Value Added Tax (VAT) on all imports and domestically manufactured goods. A special excise tax of 10-20 percent is also levied on the importation of certain luxury items and durable consumer goods.

Tariffs and taxes must be paid in Korean Won within 15 days after goods have cleared Customs

Asia

Generally, all goods entering Singapore are subject to a 7% GST on imported goods. This import fee is applicable for items which have a total value of SG$400 and above.

The taxable value is calculated based on its Cost, Insurance and Freight (CIF) value and all other duties and tax charges.

In 2021, the Singapore government announced that low-value goods bought online will also be subjected to GST from 1 January 2023.

Importing through Salbini

On our site and in our quotes, prices don’t include GST and customs duties, being a tax that you don’t need to pay us.

In fact, we are exporters, not importers.

These import duties and taxes are paid by the buyer / importer upon arrival of the goods in their country.

The Salbini team offers the buyer all the assistance and information necessary to complete the procedures.

New Lighting Design service thanks to the collaboration with Filippo Cannata.

Filippo Cannata

We are very proud to introduce our brand new partnership with Filippo Cannata, an international awarded lighting designer, very well known across industry for his expertise, know-how and human values, with over 30 years of experience in lighting design for homes, museums, theaters, hotels, restaurants, airports and subways in many different countries.

Benefits for you

The Cannata / Salbini partnership offers our customers the opportunity to rely essentially on a “genius” who takes care of every detail of the project for what concerns lighting.

Ocean freight

More than 90 percent of the goods transported in the world are carried by ocean freight.  

Businesses that deal with international shipments are always faced with the dilemma of choosing between Ocean freight and Air freight. Although the two serve the same purpose, they are poles apart in multiple ways. Choosing to use one over the other boils down to a significant difference in cost and time

Why should you choose ocean transport? 

First of all, the ocean shipping industry offers the most competitive freight costs to shippers, especially over long distances.

Moreover, no matter the size of your shipments, sea freight companies can usually accommodate your needs. Smaller shipments can be grouped together with other cargo to fill a container, allowing for cost-sharing of the transportation services. Larger cargo can fill one or more containers.  

Full Container Load (FCL) or Less-than-Container Load (LCL)

A FCL shipment is used when a shipper bears the cost of the entire container and uses it exclusively for a single shipment, even if they do not have enough goods to fill it up. On the other hand, an LCL shipment means shippers share the containers with other shipments and only need to pay for the space used.

While FCL may be cheaper than LCL, the latter may be a better option for smaller shipments. It is widely considered to be the future of logistics as the rise in e-commerce has contributed to a growing trend of ad-hoc and lower-volume shipments.

Additionally, emerging markets have also shown a preference for smaller shipments. This has led to a steadily growing demand for LCL options.

Environmental impact

A very important factor that must be considered, given the global warming crisis is the carbon footprint of the company. The mode of transport that a business uses to move around its shipments is a determinant of the company’s consideration for the planet.

When compared to sea shipping, air and many other forms of transportation have much higher carbon footprints – a definite disadvantage for the environment. Ships, on the other hand, provide the most carbon-efficient mode of transportation and produce fewer grams of exhaust gas emissions for each ton of cargo transported than any other shipment method. 

Transit time

Transit time on an ocean shipment usually takes from 12 days up to 50 days depending on the origin and destination.  

For example, a shipment from Italy to Australia averages 45/50 days. Transit time on an air freight shipment to Australia takes 6/7 days. Make sure to consider that due to COVID, transit time has become longer. It’s better to understand there are challenges faced in all stages of the supply chain.

The actual transit time from Italy to Australia is 60/65 days via Ocean freight, 8/10 days via air freight.

Do you need to renovate your house, or create a new residential project with the best European luxury brands? Here’s how you can do it with our help!

Online shopping

On our Australian website, you can buy the goods you need, choosing among thousands of products from the best European brands.

At checkout, after entering the country and post code the site automatically calculates shipping fees.

Payment is simple and can be made with bank deposit to our Australian bank account, credit card or Paypal.

GST and customs duties are to be paid when goods arrive in Australia.

Delivery

After payment, you can choose between two delivery methods:

  • Ocean freight, that takes 8 to 9 weeks; 
  • For faster delivery select delivery by Air freight, which generally takes about 1/2 weeks.

You needn’t worry using a custom agent because our courier takes care of everything. 

All you have to do is pay GST and duties before delivery.

Tailor-made quotes

If you need to purchase lots of products in a single order, you can request a quote for your project.

Just contact us and our staff will offer you the best solution on the market, including transport costs and payment methods.

All in one order, tailor-made for you.

Safe shipping

Your purchases arrive safely and securely as they have been shipped in custom-built crates made by us for the journey. 

Our crates reduce the risk of damage to goods during transport.

Contacts and after-sales assistance

If you have any questions you can contact us by phone at our Australian telephone number (03 8658 0755), or send an email at info@salbini.com or use the 24/7 live chat service.

We are always available, before, during and after the delivery of the goods covered by a 2-years warranty.

Cover image: Freepik.com

Warranty on appliances

Photo by Tekton on Unsplash

When buying appliances directly from Europe, as in the case of purchases made on Salbini, we need to clarify some points on the guarantee.

With the information below, you will no longer have any doubts about how warranty works on European appliances imported to Australia.

Responsibility of resellers and importers in Australia.

When importing European home appliances to Australia, the local importer does not honor the manufacturer’s warranty, as the items were purchased from overseas. So basically the customer has to send them back to Europe in case of problems.

Responsibility of Salbini.

At Salbini we are different from the others.

We have agreements in place with local service agents, such as Mobile Appliance Repair Center in Sydney and Fix-It All in Melbourne:

In the past, Fix-It All has also created an ad hoc document for us to share with new potential customers.

Therefore, when a customer buys household appliances at Salbini, in case of problems he turns directly to us and not to the manufacturer.

How we work at Salbini.

If one of our customers has problems with an appliances, our Customer Care Service opens an internal ticket. At the same time, we contact the service agents in Australia to report the problem and provide all the necessary information.

How our Australian partners intervene.

The service agents in Australia acquire all the necessary information and contact Salbini’s customer, arranging a meeting to solve the problem in a short time.